24/7 Emergency ServiceSERVPRO of Des Moines SW & East Employee Photos
Brian
Brian is the owner and CEO of SERVPRO of Des Moines SW & East.
Brian works to put all the pieces together to ensure the location's success.
Michele
Michele is the COO for SERVPRO of Des Moines SW & East.
As COO, she oversees the daily operations, ensuring that every aspect of the business runs smoothly while aligning with the company's overarching goals.
She maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Fire and Smoke Restoration Technician
She is also HIPAA certified.
JD
JD is the CFO for SERVPRO of Des Moines SW & East
JD oversees the Accounting Department and reviews financial plans and creates strategies to streamline revenue to help not only the company succeed, but our customers as well.
Travis
Travis is the General Manager for SERVPRO of Des Moines SW & East.
He creates business plans and goals to ensure company success and client satisfaction. He also monitors various company divisions such as the production, office, and marketing staff to meet objectives and track revenue.
Sean-Paul
Sean-Paul is our Operations Manager at SERVPRO of Des Moines SW & East.
He leads, motivates, and supports a large production division to ensure customer satisfaction, revenue growth, profit growth, management development, and staff development.
They oversee all operational activities and pursue operational objectives.
Brad
Brad is a Project Manager at SERVPRO of Des Moines SW & East.
He leads the production team and reviews all job site documentation to ensure the job was done efficiently and within compliance. He coordinates various jobs, resources, equipment and vehicles to ensure client satisfaction.
Jenna
Jenna is the Construction Project Manager at SERVPRO of Des Moines SW & East.
She will lead the team and review all job paperwork (scope, estimate, etc.) pertaining to construction projects, and ensure staff is ready to perform the job efficiently and within compliance.
Nick
Nick is the Business Development Manager for SERVPRO of Des Moines SW & East.
As Business Development Manager, he will be responsible for leading our business development efforts, identifying new opportunities, nurturing client relationships, and driving initiatives to expand our market presence.
He maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Master Water Restorer
- Water Removal Technician
- Lead Safe Renovator Certification
- Applied Microbial Remediation Certification
- Fire and Smoke Restoration Technician
He maintains the following certifications from the Restoration Sciences Academy (RCA):
- Trauma Scene Cleanup
Reegan
Reegan is the Account Manager at SERVPRO of Des Moines SW & East.
He meets with potential clients, completes the Emergency Ready Profiles (ERPs), and discusses the benefits of emergency event preparation. This helps our clients prepare for future events and creates brand awareness.
Nita
Nita is the Program Work Specialist for SERVPRO of Des Moines SW & East.
She has been in the restoration industry for 20 plus years. Nita has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Carpet Repair and Reinstallation
- Water Damage Restoration
- Master Textile Cleaner
- Journeyman Water Restorer
- Color Repair
- Journeyman Fire and Smoke Restorer
- Odor Control Technician.
- Carpet Cleaning Technician
- Upholstery and Fabric Cleaning Technician
- Commercial Carpet Maintenance
- Applied Structural Drying
She maintains her OSHA 10 Hour Certification as well.
Erin
Erin is our Administrative Assistant at SERVPRO of Des Moines SW & East.
Erin assists with office tasks including general phone calls, reviewing client accounts, and contributing to general administrative aspects of SERVPRO of Des Moines SW & East.
Amber
Amber is the Office Assistant for SERVPRO of Des Moines SW & East.
She oversees general tasks around the office and assists with job scheduling and handling the phones.
Ronda
Ronda is a Controller at SERVPRO of Des Moines SW & East.
As Controller, Ronda is responsible for all accounting-related activities of the company. Ronda has been part of the SERVPRO restoration industry for over 12 years.
She also holds a certificate from the Institute of Inspection Cleaning and Restoration (IICRC) in Water Damage Restoration Technician.
Jesse
Jesse is a Mitigation Crew Chief at SERVPRO of Des Moines SW & East.
He helps leads our team in restoring and mitigating residential and commercial buildings after damage occurs. He ensures established procedures are followed by demonstrating a high level of customer service.
Chris
Chris is a Production Technician at SERVPRO of Des Moines SW & East
He works with our crews to restore residential and commercial spaces after water or fire damage occurs. He ensures client satisfaction and is Here to help.
Landen
Landen is a Production Technician at SERVPRO of Des Moines SW & East.
He works with our crews to restore residential and commercial spaces after water or fire damage occurs. He ensures client satisfaction and is Here to help.
Hunter
Hunter is a Production Technician at SERVPRO of Des Moines SW & East.
He works with our crews to restore residential and commercial spaces after water or fire damage occurs. He ensures client satisfaction and is Here to help.
